Frequently Asked Questions

Explore the variety of luxury vehicles in our Miami limo fleet by visiting our Fleet Page. Here you can view all available limos and check their availability.

Our standard limo service package in Miami includes a professional chauffeur, complimentary water, Wi-Fi access, and a clean, luxurious vehicle equipped with all necessary amenities to ensure a comfortable ride. For more detailed information, please contact us directly.

Yes, we offer customized limo services tailored to your specific needs and requests. Contact us to discuss your requirements.

We cover the entire Florida region, including Miami, Fort Lauderdale, West Palm Beach, and more.

Yes, our vehicles come equipped with Wi-Fi, complimentary water, and other amenities to enhance your experience.

We recommend booking your limo service for Sedan: 2 hours, SUV: 2 hours, Sprinter: 1 day, Coach: 1 day. On special occasions like the Miami Grand Prix or Art Basel, we recommend booking 1 week in advance.

Yes, additional charges may apply for waiting time and extra stops. Please contact us for detailed pricing information.

We do not allow food in the limo. Contact us for any specific requests or restrictions.

Yes, we provide limo services for weddings, proms, and other special events. Contact us to make your event unforgettable.

The number of passengers and luggage may vary based on the vehicle. Contact us to ensure your limo meets your requirements.

We prioritize cleanliness and hygiene in our Miami limo services. Each vehicle is cleaned and inspected before every ride, disinfected thoroughly, and undergoes deep cleaning on a weekly basis to ensure your comfort and safety.

Yes, we frequently arrange for decorations and custom setups inside our Miami limos, especially for wedding customers. Simply get in touch with us to discuss your requirements, and we will prepare everything for your special day.

We accept various payment options including credit cards, debit cards, and online payments. A deposit may be required for first-time customers or for certain bookings.

Free Cancellation: Sedan: 4 hours before Pick-up Time, SUV: 4 hours before Pick-up Time, Sprinter: 1 week before Pick-up Time, Coach: 1 month before Pick-up Time. Your deposit will be refunded the same way it was paid.

In case of an emergency or last-minute changes, you can contact us 24/7 through our customer service hotline or email.

The hourly minimums for booking a limo in Miami depend on the type of service you require. Contact us for more details about our flexible limo rental options.

Yes, we provide child safety seats for all our vehicles. Please inform us in advance to ensure your Miami limo ride is safe and comfortable for your little ones.

Small pets are allowed in our limos. Please inform us in advance so we can make the necessary arrangements. Additional cleaning fees may apply.

Generally, there are no restrictions on the type of luggage you can bring. However, please contact us if you have any specific concerns.

You can get a copy of your booking confirmation by logging into your account on our website or contacting customer service.

Our drivers will recognize you by holding a greeting sign with your name at the specified pickup location. You will also receive the driver's contact details for easy identification.

You can contact the driver directly using the contact details provided to you before the ride. This includes the driver's phone number for any necessary communication.

Yes, you can change the pickup location after booking. Please contact our customer service as soon as possible to update your details. Generally, if the changed pickup location is nearby, you can simply notify your driver.

We use real-time flight/train tracking data, so we know if your flight is delayed. You don't have to worry about your delay. There won't be additional fees for a delayed flight.

We recommend being ready at least 15 minutes before your scheduled pickup time to ensure a smooth and timely departure.

Yes, you can request a specific driver when booking your ride. Please let us know your preference, and we will do our best to accommodate your request.

You will receive a notification when the driver has arrived at the pickup location. The driver will also contact you directly to confirm their arrival.

Please have a valid form of identification, such as a driver's license or passport, ready to show the driver upon pickup.

If you can't find the driver at the pickup location, contact the driver directly using the contact details provided or call our customer service for assistance.

The driver will present their company ID and a valid form of identification upon arrival. You can also verify their identity using the contact details provided before the ride.

Yes, you will receive a real-time tracking link to monitor the limo's arrival status and ensure a timely pickup.

Yes, you can request refreshments or snacks in the limo. Please let us know your preferences in advance, and we will do our best to accommodate your request.

Yes, you can request additional stops during the ride. Please inform the driver, and we will accommodate your needs.

Yes, you can change the destination during the ride. Please inform the driver as soon as possible to make the necessary adjustments.

Yes, you can adjust the temperature inside the limo. Please inform the driver of your preference.

Yes, Wi-Fi is available in our limos for your convenience.

Yes, you can play your own music during the ride. Please connect your device to the limo's sound system.

Our limos are equipped with various amenities such as complimentary water, Wi-Fi, charging ports, and more. Please ask the driver for specific details.

Yes, you can request to extend the duration of the ride. Please inform the driver in advance, and we will adjust the schedule accordingly.

Yes, food and beverages are allowed in the limo. Please inform the driver if you have any special requests.

Smoking is not permitted inside the limo to ensure the comfort and safety of all passengers.

Yes, our drivers are knowledgeable about local attractions and can provide information and recommendations during your ride.

Yes, a privacy partition is available in our limos for your convenience.

Yes, you can request a specific route or scenic detour. Please inform the driver, and we will accommodate your request.

Having more than 2 decades of experience on the roads, this rarely happens with our highly experienced drivers. In the event of heavy traffic or a roadblock, our drivers will take the best alternative route to ensure you reach your destination as quickly and safely as possible.

Yes, our limos are equipped with charging ports for your electronic devices.

Yes, you can request to make an unscheduled stop. Please inform the driver, and we will accommodate your request.

You can adjust the lighting inside the limo using the control panel. Please ask the driver if you need assistance.

You can leave feedback about your ride experience by visiting our feedback page or contacting customer service.

Yes, you can request the same driver for your next ride. Please mention this request when booking.

If you left something in the limo, please contact our customer service immediately. We will assist you in retrieving your lost item.

You can get a receipt for your ride by requesting it through our website or contacting customer service.

You can contact our customer service for follow-up questions through our hotline, email, or the contact form on our website.

To report an issue or complaint about your ride, please contact our customer service. We take all feedback seriously and will work to resolve any issues.

Yes, you can book another ride immediately after completing your current one. Please use our booking platform or contact customer service for assistance.

Yes, we have a loyalty program for frequent riders. Please visit our website or contact customer service for more details.

You can update your contact information or preferences for future rides by logging into your account on our website or contacting customer service.

Our lost and found policy ensures that any items left in the limo are safely stored. Please contact customer service to retrieve lost items.

You can thank the driver for exceptional service by leaving a tip or providing positive feedback through our customer service or feedback form.

You can provide suggestions for improving the service by filling out our feedback form or contacting customer service directly.

Yes, you can request a different vehicle for your next ride. Please specify your preference when booking.

You can cancel a future booking by logging into your account on our website or contacting customer service.